GMKtec Mini PC Windows 11 Pro Intel N100 (3.4GHz) 4C/4T Mini Desktop Computer Dual LAN 12GB DDR5 512GB HDD 4K Micro PC Triple Screen WiFi6 BT5.2 Nucbox G2. Energy saving
I think some devices might encounter the error I'm doing below, but... While Amazon kept redirecting me to general support, GMKtec actually contacted me about the issue and gave me an address to return it to the box (to USA). States)) and contacted me several times.
Mistakes happen, but I tend to judge them based on how I handle them. GMKtec corrected and resolved the issue and got me back on track. Meanwhile, the second model of the same model (with more memory) is not a problem. Of course I am thrilled and can recommend this product
Thank you, GMKtec!
***The following is the original GMKtec account.
I received it, but I'm not quite ready to integrate it into the project I'm working on. Two days ago I plugged it in for the first time, turned it on and then it started showing strange errors as shown in the picture. After accessing the desktop, it crashes after a random period of time. Permanent: It never stays on your desktop.
I have confirmed that the fan is working to rule out overheating issues.
I have tried different power supplies to solve the voltage drop issue.
I visited the GMKTek website, downloaded the correct image and tried to reinstall the device to rule out any kind of corruption.
No, PAGE_FAULT_IN_NONPAGED_AREA
When I realized that the issue seemed unsolvable for a home user, I contacted support. If this was a hardware malfunction, they would surely have known about it already. There may be a “prompt return and exchange” obligation.
I contacted Amazon support via chat and was told that a return is not possible.
It's cute, but I like the way it works. Can I contact support?
I requested a call and was transferred to Robocall Troubleshooting who told me it was not eligible for a return.
Well, can you make a disposable box? ? Has anyone encountered this situation? What did you do? In addition, 10 days have passed since the return deadline. A little silly.
At this point I will find out from Amazon that I cannot return it. Chinese support helps me reinstall. To be honest, this is not a standard user experience and I was expecting something better. Yes, they are past their return period – were they designed to only last 40 days (if so, did they succeed!)? I will try installing Windows again and see if that helps. Then I switch back to Ubuntu, but I think it's in RAM, and if so, I'm an expensive paperweight.