TikTok shows videos in a different way than most people are addicted to. The videos on offer are short, action-packed, and fast-paced, and you can switch between them with ease. The most important thing about TikTok is that it personalizes the experience by showing you content that you are most likely to enjoy. These things allow people to watch short videos for a longer period of time, however, you may experience crashes, video lag, or audio issues while watching.
Sometimes, an app error can be the cause of these crashes, or there are issues with your internet and phone settings. Whatever the problem, there are some basic steps you can take to fix it. Below we will show you how to do this:
Frequently asked questions about TikTok:
Here are some of the common issues that TikTok users face:
- TikTok app cannot be opened. When you click on the app icon, it opens for a few seconds and then closes immediately.
- TikTok will show a warning at the top of the screen that there is no internet connection. In this case, the video cannot be viewed, downloaded, or interacted with.
- Mute the video when recording a video together (Duo) This issue occurs whether you are using your phone's built-in speakers or microphone.
- Slow down TikTok so that the normal process takes longer.
- When downloading a video, the download rate is 100%, but it does not appear in the gallery.
- Likes and comments cannot be added.
- Video quality is low after downloading.
Solutions to common TikTok problems:
Once you identify the problem with TikTok, follow these steps to fix it:
1- Clear cache:
Cache is data that apps store on your device so that apps load faster each time you use them and you can access certain content offline. When you watch videos on TikTok, the app records your activities and saves them to the phone storage. And the more videos you watch, the more cache memory is consumed, which causes the app to stop suddenly or crash frequently.
So ; Try clearing the app cache by going to (Settings) on your Android phone, then selecting (Applications), choosing TikTok, then (Storage and cache) and then selecting (Clear cache).
Depending on the type of Android phone you're using, some tabs in Settings may look a little different.
2- Check your internet connection:
Weak networks can affect your TikTok experience. So make sure you are connected to a strong network and try turning mobile data off and on again. If you are sharing WiFi with multiple people, try disconnecting their devices until the app runs out. If this is not possible, connect to a different network.
If the problem persists, TikTok might not be available and you can use Downdetector to check it. The site tells you how many people have reported that some apps stop working.
3- Check the app permissions:
By default, TikTok mutes the microphone when duet mode is enabled. This situation is not clear to many people, but they encounter the problem of not hearing anything while recording, but they don't know why. So before you record, make sure your microphone is on and check if TikTok is allowed to use your microphone so you can hear all sounds in the app.
If you don't hear anything when using TikTok, you can change your permission settings and enable your microphone by following the steps below:
- Go to the TikTok app and click on the share video button where you want to save a dual video.
- Select Duo, then tap on the microphone on the right side of the screen to activate it.
How to change TikTok permission settings on Android phone:
- Long-press the TikTok app icon on your phone, then tap the (i) icon next to the app's name.
- Select Permissions, then Microphone.
- Click on "Allow only when using the app".
- To make all application sounds audible, select (Music and Sound) and then (Allow).
How to change TikTok permission settings on iPhone:
- Go to the Settings app and select Tik Tok.
- Make sure the microphone option is enabled.