Microsoft published a blog post commenting on the recent furore around an AI-powered version of its Bing search engine, after several beta users posted screenshots of conversations with the intelligent Bing chatbot that showed the bot using rude words and phrases. Strange in some of his conversations.
Microsoft demonstrates this by the fact that its chatbot (based on a modified version of ChatGPT) is still experimental and needs many improvements, and its main development goal is to find better and more efficient chatbots. . Smarter search results, no chat. For entertainment purposes, the company said that using a robot for purposes other than what it was designed for can sometimes lead to less than desirable results.
Microsoft has acknowledged that its bots can be manipulated by asking questions or giving commands phrased in certain ways, causing the bot to behave in unusual ways. She said she learned a number of lessons from the experience that will help her develop better.
The company has found that chatting with a bot for an extended period of time can make questions to answer unclear, and has been able to fix this by offering tools to refresh chat context or simply start new conversations.
As if to blame some users, Microsoft said that some people ask the robot to give an answer in a certain tone and respond sometimes, which leads to responses different from what the company intended, noting that its robot only uses this state that it can reach in under certain conditions. , but he will find a way to solve this problem.
And when Microsoft rolled out an updated version of its search engine as part of a trial that required pre-registration, when test invites reached registered users, dozens of screenshots that users posted to the social network surfaced, showing aggressive or sarcastic expressions from the bots. Such as fear, sadness or providing incorrect answers from its users led to a storm of criticism of the company.
In conclusion, the company said that besides fixing the aforementioned issues, it will also try to fix various technical issues reported by users and incorporate their suggestions.