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| Can a ChatGPT bot help improve the lives of people with disabilities? |
Reports indicate that about 16% of the world's population (up to 1.3 billion people) suffers from some form of disability and that up to 1% of the world's population has speech, language or communication skills, and as technology evolves, so does the development of systems The artificial intelligence we are currently observing is an important question: How can artificial intelligence help improve the lives of these people?
At the end of 2022, an interactive chatbot (ChatGPT) based on the large language model (GPT-3.5) for language prediction, uses its billions of word combinations to process text and predict the next sequence of words in a given context to provide human-like responses.
Bots (ChatGPT), a form of artificial intelligence powered by machine learning, are used by more than a million people and attract the attention of educators, editors, and many other workers in other fields as they answer user questions, request and deliver text that is indistinguishable from what a human wrote, making it Easy to cheat without being able to detect it.
Despite its shortcomings and many usage challenges, some professionals still wonder how ChatGPT can be used to help people with problems communicate better with others.
The most prominent experts who raised this question and started the investigation are researchers from the University of Technology Sydney: (Bronwyn Hemsley) Head of Speech Pathology, (Emma Power) Emma Power, Associate Professor of Speech Pathology, Fiona Geffen (Fiona Geffen) and Fiona Geffen Research Fellow at Section.
"If everyone had access to this type of artificial intelligence, it could not only write reports and articles or do homework, but also help people with communication problems and others with reading difficulties to improve," the researchers wrote in their paper. their reading skills. The connection speed was "awesome".
Technical solutions do exist, but are they enough?
There are many types of communication disorders that affect a person's ability to speak, understand, or write. Language and social communication difficulties are associated with various medical conditions including: cerebral palsy, stroke, motor neuron disease, etc.
Communication disorders can affect clarity and what can be said, reading and writing skills, and the ability to understand others or express yourself, and communication disorders can lead to a person needing very long texts to explain their point of view, because each word requires more. Exertion. and the time it was created or written.
At present, speech generation devices on the market have a problem of slow speech speed. People who use speech generation devices often intentionally limit their input to no more than 10 words per minute, and the word prediction speed is only 18 words per minute, resulting in a slow speech rate.
One of the reasons for the lack of comprehensive dialogue. is that the design of most augmentative and alternative communication (ACC) systems focus only on communication that expresses needs and desires, and we rarely find more sophisticated ways of communicating such as sharing a personal story, where the manipulation of narrative construction is slow and physically demanding in these systems, and without expertise and support Technical to narrative use, the ability and desire to expand dialogue remains elusive.
How can ChatGPT bots help you?
AI tools such as the ChatGPT bot can help summarize information into elegant text and convert typed text into readable text for those with speech, language, or communication difficulties.
Language assistants such as Alexa and Siri, which are also based on artificial intelligence, enable people with speech impairments to communicate effectively. Since AI plays an important role in communication and interaction, the use of voice assistants makes it easier to access information by simply speaking into their device.
But ChatGPT bots seem to be able to understand poorly written commands or sentences that contain many grammatical or spelling errors, so they are more versatile, because (ChatGPT) bots can read poorly structured input and rewrite and write more thoroughly. Summaries are easy for readers to read.
If a ChatGPT bot can help people with communication problems get their messages across more efficiently, it could be considered an assistive technology tool.
What do people with communication problems think about ChatGPT programs?
As a non-verbal patient with cerebral palsy, Fiona Geffen, research assistant in the Speech-Language Pathology Unit at UTS, relies on assistive communication technologies, including augmentative and alternative communication devices, to produce speech. Fiona said:
“Every word and message I write takes more time and effort than the person speaking, so I memorize the words, and the messages I write using current assistive technologies tend to be short and direct, which causes many problems because I can be seen as a rude person, I do not fully explain what I mean.
After testing ChatGPT, Fiona said:
The ChatGPT bot is especially useful for adding polite parts to emails and messages sent across apps, saving me time and effort while still looking professional. It turns out, for example: my ChatGPT in speech generator. Yes, it raises questions about rights The authorship raises doubts about the identity of the author. The same goes for speech generation software. Who thought of the word first? I think it's a co-creation, and people like me still have to express themselves, check that it reflects what they mean, edit it and organize the output accordingly .
AI tools like the ChatGPT bot can help people with communication disabilities:
- Develop short sentences and save time and effort.
- Write or improve scripts for emails or work assignments.
- Suggest lines to practice what you would say in social situations.
- Practice conversations such as asking and answering questions.
- Correction of errors in texts created for various purposes, eg: better drafting of letters of complaint.
- It helps in dealing with social people who talk fast.
ChatGPT should be comprehensive and easily accessible:
It's important that people with communication difficulties benefit from the AI advances we're seeing today, and given the ability of chatbots to provide text-based assistance, it's important to see if these people have better access to ChatGPT where possible in its development. Are you thinking of possibly integrating it into a speech generating device during development?
ChatGPT now has more than 1 million users, but we don't know how many of them have connection problems, so far ChatGPT seems to be a tool that helps people create scripts easier and faster.
Therefore, using AI tools such as ChatGPT to convey the experiences of people with communication difficulties is critical to designing future assistive technologies. Using a screen reader, ChatGPT output can be converted to the user's voice, which will be an important development for speech generation hardware.