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| Instagram notifies users when the service is down |
Instagram platform is testing a new feature that will warn users when the service encounters significant technical difficulties. The platform said that when people get confused and look for answers, alerts appear as notifications at the source of user activity.
After a major crash last week, the platform is working hard to provide more information about the current turmoil and issues.
It also hopes to make in-app account-based operations more transparent, such as violating community standards and removing content.
The platform is testing a new type of alert that will allow users to better understand ongoing technical issues and how they relate to the app's functionality.
The platform said, "When some parts of Instagram are not working, we test new notifications and find that people have a lot of problems." We want to easily understand what is going on.
Most users now turn to Twitter to understand what happens when Facebook stops its services. This method is effective for some people.
But ideally, the information now comes directly from the app, which provides more power and specific connections to users of the platform.
The system relies on the platform's ability to allow notifications, which was not possible when the app was closed for 6 hours last week.
If the user is unable to log into the app at all, these notifications are not very helpful. But these types of large-scale outages are rare. Often, it is the application elements that encounter difficulties.
Before the platform decides on its next step, the new alert is first being tested with US users.
Instagram can help you understand what's going on with your account
In addition, the platform has also introduced Account Status, a new tool that helps to better understand potential content violations and other issues with your posts.
This program is designed to help users better understand the content or effects of the spread, which will also reduce rumors of "ghost blocking" or other restrictions that can affect the performance of posts.
If users violate the rules of the platform, the status of their accounts will be reported. You can also access the preview at any time through your settings.
If you believe you have been penalized wrongly, you can also learn more about the rules and operation of the platform as well as complaints procedures on the overview page.
These changes are due to the fact that users of the platform often ask why their account was penalized and what actions they can take to solve this problem. Instagram CEO Adam Mosseri (Adam Mosseri) hosts weekly Q&A sessions on Stories.
Mosseri gets asked about this every week. However, every ad contribution on the platform is also full of information and requests for help for specific accounts. This new feature adds transparency and helps users understand what's going on.