Facebook is under fire from the oversight board |
According to the Content Management Committee, Facebook has lost important details about its extensive screening program, which allegedly protects millions of VIP users from the usual rules for editing content on social media platforms.
The supervisory board said in a report that the tech giant is not fully aware of cross-screening. He added: In some cases, the company did not provide the relevant information to the board of directors. In other cases, the information you provide is incomplete.
The company uses cross-verification software to review content decisions made by popular users such as politicians, celebrities, and journalists. According to the Wall Street Journal, the plan will be expanded to 5.8 million users in 2020.
The Facebook Content Monitoring Committee is a body made up of experts in the areas of freedom of expression and human rights. They are appointed by the company. But they work independently.
The board of directors is often referred to as a kind of corporate supreme court, as it enables users to appeal decisions about content on company-owned platforms.
In a report last month, the Wall Street Journal used internal company documents to show that cross-checking protects VIPs from normal oversight.
This means that posts that violate company rules will not be deleted immediately, or some people will not be affected by the review.
The documents indicate that cross-scrutiny sometimes protects public figures whose posts contain harassment or incitement to violence, and such violations usually result in penalties for ordinary users.
In a written statement, company spokesman Andy Stone told the newspaper that Cross Check's criticism was fair. He added, however, that the plan was created for an important reason: to create an extra step so the company could accurately apply the policy to content that might require a better understanding.
Check Facebook Content Dashboard in Overlaps
While Cross-Check has far-reaching impact, the company did not mention the plan when it asked the board of directors to reconsider its decision to bar former President Donald Trump from using its platform.
Instead, Facebook only mentioned the plan when the board asked if Trump's page or account had gone through the normal content editing process.
The oversight board announced that the company has informed the board of directors that the plan will apply to a small number of decisions. The company later admitted that it was misleading.
The company also did not provide any transparency regarding the accounting standards or the selection of pages to be included in the comparison. Despite the council's request to do so.
The board said it accepted the company's request to double-check and make recommendations for the change. A Facebook spokesperson thanked the board for continuing the work and publishing the transparency report.
"We found the commission's work impressive," the spokesman said in a statement. That's why we asked him what he thinks of Cross-Check. From now on we try to explain it more clearly.