Google Pixel 3 will stop working without warning |
More and more Google Pixel 3 and Pixel 3 XL users are reporting that their phones have stopped working.
Over the past few months, there have been frequent reports of Google's issue tracking and support forums being basically the same.
The phone suddenly stopped working and stopped responding. The phone fails to boot, Android boots up and shows Qualcomm recovery mode called EDL Emergency Download Mode.
The phone that shows the emergency download mode becomes unusable.
Some support company employees ask for Android-generated bug reports, which collect a lot of diagnostic data about running processes.
However, users cannot submit these reports because the phone is not working properly. The general technique for installing a new version of Android does not apply to all devices.
Users cannot exit the emergency download mode to the default bootloader as they can use the recommended default tools like Fastboot or Google's new browser-based Android flash tool.
Emergency download mode is rarely used in Android system recovery scenarios, but it is designed for recovery. Most likely before downloading a standard series of Android booting and restoring via phone.
When connected to a computer, the phone will be recognized as QUSB_BULK_CID followed by the serial number in emergency download mode.
The software that connects to emergency download mode is called QPST or Qualcomm Product Support Tool.
In theory, you could try upgrading to a new version of Android with your Pixel 3, provided you get a full NAND image in the right format.
Google offers dozens of Pixel 3 system images for download, but they are for regular Android devices, not Qualcomm's product support tools.
Google Pixel 3 will stop working without warning
Reports that the phone stopped working and was completely unrecoverable after a few months indicate that the problem was not caused by a software update.
The problem appears to be related to components with short lifetimes. It reminds us of the boot loop problem that has plagued LG phones for years, including the Google-branded LG Nexus 5X.
In this case, the phone suddenly stopped working due to poor soldered contact between the circuit board and the processor.
The Pixel 3 marks Google's start in becoming a more independent hardware company rather than partnering with several competing Android device manufacturers, and most reports link the Pixel 3 to Foxconn manufacturing.
The Pixel 3 was released in late 2018 and has been in the market for about 18 months. So the release of the two-year warranty depends on when you bought the phone.
Due to quite a few hardware issues, the company recently extended the warranty on the Pixel 4 XL to three years. It's like random restarts and fast battery drain.