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| Microsoft services are back to normal after the outage |
Microsoft indicated that the workplace communications platform, Microsoft Teams, and other Microsoft 365 services are expected to return to normal after many users were disabled due to previous software update issues.
Microsoft clarified on Monday that users may not be able to access Microsoft 365, Azure, and Dynamics 365 services, including Microsoft Teams, forms, Exchange Online messages, and more.
The company said in a series of tweets: The problem may affect users around the world.
Microsoft said: We have encountered an issue with the latest changes to the authentication system and are rolling back the update to reduce the impact. Also, it took a longer time than expected to fix the problem.
Company Status Update stated: It is promoting damage reduction efforts worldwide, customers should see improvements in the situation and hope to complete the repair within an hour.
An hour later, Microsoft announced that it had completed the release of this hotfix and Microsoft 365 service continued the recovery process showing a low error rate.
Over the past year, massive disruption to tools for collaboration in the workplace has frustrated workers and employers who were still working remotely during the pandemic.
As of Monday afternoon, Microsoft Teams is a hot topic on Twitter. Users complained about not being able to make a video call or do homework.
DownDetector has documented over 30,000 reports of issues with Microsoft Teams, but that number was down by the late afternoon.
Hundreds of users have also reported problems with Xbox Live, Microsoft Outlook, and Office 365.
Today 115 million people use the Microsoft Teams communications platform every day. With students and companies migrating to work and distance learning, the service has grown rapidly during the pandemic.
As a result, global outages like these have affected millions of people trying to use Microsoft Teams to communicate with colleagues, teachers, or classmates.