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| LG is experimenting with robotic delivery |
LG said today (Monday) that it has begun testing its internal robotics delivery services.
The indoor robot delivery service is expected to bring products from a supermarket owned by domestic supermarket chain GS25 to everyone at the company's Seoul headquarters, LG Science Park.
LG said: The delivery service robot, called LG Cloi ServeBot, can walk alone through an elevator and transport food and beverage boxes between the nine floors of the ground floor and the basement.
LG Cloi ServeBot has three drawers, each of which weighs 15 kg of goods. The robot can transport goods efficiently and hygienically to its destination without a remote control.
Customers can order through the KakaoTalk chat app, and store personnel put the ordered goods in the robot drawer and enter the destination after ordering.
Then the robot goes and wirelessly sends information to a nearby elevator. After arriving at the destination, he calls the customer and sends a text message to inform him of his arrival.
LG said: The whole process takes up to five minutes and the person managing the robot can monitor the status of the robot and browse the delivery log.
LG said: These robots save time for office workers and reduce human contact. The company added that it has partnered with GS Retail, which operates the GS25 brand, to improve convenience and users of its delivery services. Experiment.
In July, LG introduced robots to Seoul National University Hospital that employees can use to transport medical equipment, blood samples, medicines and other items so that busy employees can focus on patients.
LG Cloi ServeBot - with shelves instead of drawers - arrived in March, put the plate on the table, and has opened more than 50 restaurants since then.
LG Cloi ServeBot can easily switch between tables, chairs and customers to bring their own dinners and return dirty dishes and cutlery to the kitchen.
The company said: The LG Cloi ServeBot is designed not to replace servers, but to complement them in order to reduce interaction between employees and customers.