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| Exclusion of Tesla Model S and Model Y due to reliability |
Due to reliability concerns, Consumer Reports no longer recommends Tesla Model S and Model Y vehicles and has conducted its latest annual vehicle reliability survey.
Tesla's model has problems with its air suspension, large computer, and touchscreen controls.
The report says: The Model Y has many issues with workmanship and paint. With some people unable to close the tailgate, reliability and alignment issues are well below average.
The Model S was named the best-rated car in Consumer Reports in 2015, but it has run into several issues since then as it dropped in life after the Tesla Model S update was released in 2012..
Older models generally have better reliability as the company fixes issues as vehicles age. However, Tesla is constantly updating cars and there aren't many changes outside.
This includes updates to the antenna software, which is an emerging trend in the automotive industry led by Tesla.
The organization experienced several ongoing issues with Tesla when the company informed owners of the older S and X models that they would bear the cost if the car owner had to pay for an issue with the main computer. For maintenance.
The problem manifests itself in the form of a blank touch screen, the inability of the driver to operate the temperature control device, the rear view camera and other malfunctions, the fault is associated with a malfunction of the control unit. Storage in the main computer that stores vehicle data.
After Tesla sent this advisory opinion to car owners, the National Highway Traffic Safety Administration expanded its safety investigation to include major hardware issues in Model S and X cars manufactured between 2012 and early 2018.
Based on the results of technical analysis, a federal investigation could trigger a mandatory recall, circumvent Tesla Warranty Amendment and recall as many as 159,000 vehicles.
The annual vehicle reliability survey is based on data collected from owners of more than 300,000 vehicles. Nonprofits then use reported problems and other metrics to determine the expected reliability of the vehicles.
The level of reliability is a key part of the overall CRO score, which largely determines whether a vehicle should be recommended to consumers.
The overall score also includes road tests, results of vehicle owner satisfaction surveys, vehicles with critical safety systems, and crash test results.