Sony apologizes over initial PS5 platform requests |
Sony has apologized for the mess when the first order for the PS5 came from multiple retailers around the world and because it started operating at another time without warning.
The company said via the official account (PlayStation) on the Twitter platform: I'm sorry, the first request on the platform (PS5) may be smoother.
Requests for the new PS5 platform began Wednesday, the day before Sony announced that retailers will receive orders.
This increased the load when it happened that Walmart opened its first inquiries door for the PS5 platform, so some initial inquiries disappeared after about a minute.
Sony has now said: More platforms (PS5) will be launched in the next few days for initial order, and retailers will provide more details.
It is unclear if these first orders will be delivered on launch day, and Sony has also committed to shipping more PS5 units by the end of this year.
Amazon has already started warning customers that some initial PS5 orders may come after the start date because it doesn't know how many PS5s they will receive.
Weeks after the initial request to start recording from Sony Records simply by calling the first PS5 request, the chaos of the initial arrangement began, and that approach seemed to avoid the mess that had happened this week.
Eric Limbel, PlayStation's head of global marketing, had previously promised that the company would notify customers of the original order date rather than notify customers within a minute.
Sony said on Twitter that initial orders started on Thursday, and two hours later Walmart announced the initial order for the PS5.
Meanwhile, due to the chaos in the original arrangement, Microsoft focused on Sony and mocked the PS5 clutter in a tweet.
Microsoft recently announced a date when users can order their next-generation (Xbox) console first, and they've hosted a more curated event.
Looks like on the day of the first platform order (Xbox Series X) and (Xbox Series S) starting certain time on September 22, things shouldn't be that confusing.