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| The most prominent challenges facing IT managers in the government sector |
According to a Gartner 2020 Global IT Manager survey, 58% of government IT officials said they have faced many pressing regulatory problems in the past four years.
Meanwhile, 52% of respondents said they face problems with funding restrictions, and Gartner finds that the number of divisions is higher than all other departments.
In this context, Alia Mendonsa, Director of Senior Research at Gartner said: "The government IT departments are struggling to deal with many problems in many areas, especially after the turmoil associated with leadership change in the European Union government, restructuring, restructuring and underfunding: it will affect Such interventions on managers' growth in their IT budgets and face many challenges related to starting a business or financing plans, and flexible financing models will exacerbate these disruptive talents and related processes in every government due to the water cycle.
Mrs. Mendonça said that the information technology officials in government agencies are still focused on developing their skills and strategies in digital leadership, especially in all aspects of strategic planning, and management's ability to find a clear and coherent business strategy that enables government agencies to achieve their vision in the best possible way. "
Less than half of 48% of government IT managers report that their organization has a complete, clear and coherent strategic business plan.
"Without a formal strategic plan for agency activities, government IT officials must link the results of measures taken to achieve these goals to their digital government strategy. The results of the organization's work will be in accordance with the" general agreement to the strategy. "
The survey results also show that government IT managers outperform other departments in developing and delivering digital services, but they are still behind in most departments. Information technology related fields.
"To solve this problem, government IT officials need to assess the maturity of their IT operations, to identify strengths and weaknesses, to prioritize the implementation of agreed processes, and to evaluate their performance on the basis of the results achieved," Ms. Mendonsa added.
Data analysis technology, artificial intelligence and cloud computing will change the rules of the game for the government
A survey by Gartner found that data analysis, artificial intelligence and cloud computing were the first game-changing technologies for government IT staff in 2020.
The survey results show that over the next 12 months, most respondents will publish or publish cybersecurity solutions, 37% of artificial intelligence technologies and 33% of robot-based process automation solutions.
Ms. Mendonsa concluded that “government IT managers should prioritize investments in emerging technologies based on what can be of great value to the company, as more mature technologies such as cloud computing and data analysis can immediately benefit from capacity building and scalability when deploying Government digital services, you can prioritize their implementation, you can start trying to use artificial intelligence or automate automated processes on a small scale, and then, over time, these new technologies can also become larger in the proposed plan. "
Additional business performance analysis is scheduled for the Gartner 2020 conference on IT, which is the main objective of global IT and IT managers.
Information technology managers use these meetings to find out what's new about the potential, improve the company's ability to meet business challenges, and increase the efficiency of IT operations. You can get the latest news and updates on Twitter via the # GartnerSYM # tag.